General Cancellation/Refund Policy

You may cancel or reschedule a rental up to 14 days prior to event date for any reason and any payments made will transfer to the rescheduled date or be held as a "rain check" for up to one year. If you cancel or reschedule less than 14 days from the event, there is a cancellation/rescheduling fee of 25% of $50, whichever is greater.

Refunds

Instead of refunds, we issue "rain checks" (credits) toward rescheduled or future events (subject to the cancellation policies above). If we were to process a refund for an outstanding circumstance, we would do so solely at our discretion, and a 5% processing fee would apply.